There is free delivery on orders over the value of €25, and a charge of €6 on orders under the value of €25. The cost of delivery will be added at the check out.
Deliveries to destinations in Ireland and Northern Ireland are executed by couriers.
Dispatch days are every Monday, Tuesday, Wednesday except for bank holidays. The courier services will not operate on Saturdays, Sundays and national/local holidays. Please note that we cannot deliver on Mondays as we do not ship cheese over the weekend.
We don’t deliver oversea’s.
Shipments to Northern Ireland may be subject to local custom inspections which may incur charges and delays. These are outside our control. Local taxes and duties are to be paid by the recipient. Cratloe Hills Sheep’s Cheese cannot be held responsible for any delays to Northern Ireland due to collection of these duties and taxes, or delay at Customs.
Delays in transit are the sole responsibility of the courier service, unless the delays are caused by the customer (wrong or incomplete delivery address, wrong or missing phone number). Either way, Cratloe Hills Sheep’s Cheese will not be able to accept responsibility nor give refunds/replacement orders.
During the pre-Christmas period, standard delivery times are affected, and we cannot guarantee a delivery on exactly the dates requested.
If the courier service cannot reach anybody at the delivery address stipulated in the order, the driver is not obliged to make extensive inquires and arrangement to deliver.
The deliver charges are automatically added to the costs of the products, as part of the process of submitting the order online.